Frequently Asked Questions

If you have any further questions or need assistance, please reach out to us at Johnathan.gloire@gmaill.com

 

How can I pay for my order?

We accept the following payment methods: Visa, Mastercard, American Express, Discover, Apple Pay, and PayPal.

How will I know you have received my order?

Once you've placed your order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you.

Do we ship internationally?

Yes! We do ship internationally, however, you are responsible for paying delivery charges in this case.

($30 flat rate + $10 per item)

Can I make changes to my order after I have placed it?

Unfortunately, once you've placed your order it is not possible to change any details, as our warehouse team will have already started processing your order.

Can I cancel my order?

To ensure you receive your items as quickly as possible, we start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it.

When will I receive my order?

7-10 business days for domestic, standard shipping.

International shipping will vary.

What is your Return Policy?

All sales are final. No refunds or returns will be accepted.